Privacy Policy
Ember Heritage
Email:
info@emberheritage.co.uk
Introduction
Ember Heritage is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or interact with us.
By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following types of personal data:
- Full name
- Contact details (including phone number and email address)
- Address details
- Information relevant to will writing, estate planning, or probate support
- Payment information (processed securely via third-party providers)
We only collect information that is necessary to provide our services effectively.
How We Use Your Information
We use your personal data to:
- Provide and manage our services
- Prepare legal documents such as wills and lasting powers of attorney
- Communicate with you regarding your enquiry or service
- Process payments
- Comply with legal and regulatory obligations
We will never sell your personal data to third parties.
How We Store Your Information
Your data is stored securely and only accessible to authorised individuals. We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Where applicable, documents may also be securely stored as part of our secure storage service.
Sharing Your Information
We may share your information with:
- Trusted third-party service providers (e.g. payment processors)
- Legal or regulatory authorities where required by law
All third parties are required to respect the security of your data and handle it in accordance with the law.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or regulatory requirements.
Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@emberheritage.co.uk.
Cookies
If you use our website, we may collect limited information through cookies to improve user experience and website performance. You can control or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ember Heritage Email: info@emberheritage.co.uk
